Privacy Policy AgroVrain

1. DATA CONTROLLER IDENTIFICATION

This Privacy Policy governs the processing of personal data carried out through the AgroVRAIN platform.

The data controller is:

VisualNACert S.L. Tax ID (CIF): B98655889 Address: Calle Mayor 41, 46138 Rafelbuñol (Valencia), Spain Email: legal@agrovrain.com

2. PURPOSE OF DATA PROCESSING

The user’s personal data will be processed for the following purposes:

2.1 Service provision

• Managing access to and use of AgroVRAIN
• Creating and administering user accounts
• Responding to inquiries made through the platform

2.2 System operation

• Processing queries and interactions
• Generating responses through artificial intelligence systems
• Improving service quality

2.3 System improvement and development

• Training, tuning, and optimizing artificial intelligence models
• Analyzing system usage and behavior
• Developing new features

2.4 Security

• Preventing misuse
• Detecting fraud or unauthorized access
• Protecting system integrity

2.5 Legal compliance

• Complying with legal obligations
• Responding to requests from authorities

3. TYPES OF DATA PROCESSED

VisualNACert may process the following categories of data:

3.1 Identification data

• Name
• Email address
• Registration data

3.2 Usage data

• Interactions with the platform
• Queries made
• Usage history

3.3 Data provided by the user

• Technical, agronomic, or production-related information
• Documents and images
• Farm/agricultural holding data

3.4 Technical data

• IP address
• Device information
• Access logs

4. LEGAL BASIS FOR PROCESSING

The processing of data is based on:

• Performance of a contract (use of the service)
• Legitimate interest (system improvement, security)
• Compliance with legal obligations
• User consent, where necessary

5. USE OF DATA FOR ARTIFICIAL INTELLIGENCE

The user acknowledges that AgroVRAIN is an artificial intelligence-based system that requires data processing in order to function.

In this context:

• Interactions may be used to improve the system
• Data may be used for model training
• Whenever possible, data will be used in an aggregated and anonymized form

VisualNACert will not use identifiable personal data for purposes other than those described above without an adequate legal basis.

6. DATA RETENTION

Data will be retained:

• For as long as the user keeps their account active
• For the time necessary to provide the service
• For the periods required by applicable law

After the relationship ends:

• Data may be blocked
• Data may be retained in anonymized form for statistical or improvement purposes

7. DISCLOSURE OF DATA TO THIRD PARTIES

Data may be disclosed to:

• Technology providers (cloud, AI, hosting)
• Service providers necessary for the system’s operation
• Public authorities when required by law

Where applicable, appropriate protective measures will be guaranteed.

8. INTERNATIONAL DATA TRANSFERS

If providers located outside the European Economic Area are used:

• Appropriate safeguards will be adopted in accordance with the GDPR
• Such as standard contractual clauses or other legal mechanisms

9. USER RIGHTS

The user may exercise the following rights:

• Access
• Rectification
• Erasure
• Restriction of processing
• Objection
• Portability

The user may also:

• Withdraw consent at any time
• File a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos)

To exercise these rights: info@agrovrain.com

10. INFORMATION SECURITY

VisualNACert applies appropriate technical and organizational measures to:

• Protect personal data
• Prevent unauthorized access
• Ensure the integrity and availability of information

However, the user acknowledges that no system is completely secure.

11. USE OF COOKIES

AgroVRAIN may use cookies and similar technologies to:

• Improve the user experience
• Analyze platform usage

The user may manage their preferences through the corresponding settings.

12. CHANGES TO THE PRIVACY POLICY

VisualNACert may modify this Privacy Policy at any time.

Changes will be published on the platform and will take effect upon publication.

13. CONTACT

For any questions related to privacy or data processing: legal@agrovrain.com (managed by VisualNACert S.L.)